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Subscription & Add-ons
23 Articles
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How to subscribe to UrbanSoft?
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Compare Plans & Add-Ons
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What will happen if my plan expires?
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How to top up credits?
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Why am I unable to top up credits?
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Can I customize my plan?
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How can I purchase add-ons for my plan?
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How to upgrade/downgrade my subscription plan?
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Is my data stored if I upgrade/downgrade my subscription plan?
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How to make a payment?
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How is the fee for purchasing add-ons in the middle same billing cycle calculated?
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How is the subscription fee calculated if I upgrade my plan in the middle of a billing cycle?
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Will the billing cycle reset if I upgrade my plan?
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If I upgrade in the middle of a billing cycle, do I need to pay the full amount for the new subscription?
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How can I cancel my subscription/purchased add-ons?
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If I cancel my main subscription, will I lose the add-on features?
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Can I get a refund if I cancel my subscription/purchased add-on?
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Can I upgrade/downgrade my purchased add-on to another tier?
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What is same billing cycle?
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Why am I unable to purchase additional users on the add-on package?
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Can I purchase add-on feature separately?
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Can I choose different payment options for my plan and add-ons?
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What happens if I cancel my subscription/add-ons?
