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Is my data stored if I "Upgrade or Downgrade" my subscription plan?

Data retention during subscription plan changes in UrbanSoft refers to how your company's records, account settings, and historical data are stored and preserved when you upgrade or downgrade your subscription plan. Under UrbanSoft's data management policy, all your existing data remains securely stored and intact in the system regardless of plan changes, ensuring seamless continuity for your business operations.

What Can I Do?

You can manage your account upgrades and downgrades with confidence through the following options:

• Upgrade your subscription plan anytime to unlock higher features and higher capacity while keeping all your existing records completely unchanged.

• Downgrade your subscription plan without losing your historical data or company information stored in the system.

• Access your existing account data continuously before, during, and after any subscription tier transition.

Example

For example, if you downgrade your UrbanSoft plan from a higher tier to a lower tier, all your created suppliers, clients, historical documents, and transaction records will still be stored safely in your account without being deleted.

Important Notes

• Upgrading or downgrading your subscription plan will not erase or reset your existing stored data.

• While your data remains safe, downgrading to a lower plan may limit your access to certain advanced features or reduce storage/usage quotas included in higher tiers.

• Always ensure your account subscription stays active to maintain uninterrupted access to your saved data.

Different Angles: Same Stories, Same Content, New Perspective

• Will changing my subscription plan delete any of my existing files or account information?