Folder How to "Subscribe" to UrbanSoft?

This guide explains how to choose and subscribe to an UrbanSoft membership plan. You will learn how to access the subscription page, select your preferred plan tier, choose a billing cycle (Monthly or Yearly), and complete the payment to activate your subscription.

 


 

When Do You Use This?

Use this process when you want to sign up for a paid UrbanSoft subscription plan, upgrade from a Starter free trial, or activate premium features, top-up credits and top-up deposits for your account.

 


 

Before You Start

You need:

  • An active UrbanSoft account with valid login credentials.

  • Information about your company details and member code.

  • Browse our subscription plans to view pricing and features for each option.

  • The higher the plan, the more comprehensive the features available to you. If you are a medium and large-scale company, a customized plan gives you access to advanced tools, higher limits, and tailored features, allowing you to manage your operations more efficiently and effectively with UrbanSoft.

  • We offer both monthly and yearly billing options, allowing you to choose the plan that best suits your needs.

  • Preferred payment method ready for checkout.

Precautions:

  • Monthly Billing: Charged automatically each month (Recurring Payment). You can cancel or switch plans at any time, and new plan pricing takes effect immediately upon switching.

  • Yearly Billing: Requires a non-refundable one-time full payment for the entire year. It cannot be cancelled during the active period, but you are allow to switch to higher plans before the yearly subscription expires.

 


 

Step-by-Step

 

 

 

 

 

  1. Log in to your UrbanSoft account.

  2. Navigate to Report & History > Transaction / Order History > + Top Up Credit / Upgrade.

  3. Select your member details and company name.

  4. Locate the Subscription Plans section on the page.

  5. Browse the available subscription plans and select your desired plan tier (e.g. Launch, Growth, Advance, Premium or Elite).

  6. Choose your payment frequency (Monthly or Yearly).

  7. Click the circle below Option to confirm the subscription plans you want.

  8. Choose your preferred payment method (e.g., Credit/Debit Card, eWallet, FPX - Online Banking).

  9. Review your selected plan details. Click Clear All Selections if you need to reset your choices.

  10. Click Pay Now to confirm your subscription request.

  11. Follow the payment instructions to complete the payment transaction.

 


 

Expected Result

Once payment is confirmed, your UrbanSoft account will be successfully upgraded to the chosen subscription plan, granting immediate access to the associated features.

 


 

Important Notes

  • Carefully review the difference between monthly and yearly billing options before submitting.

  • Ensure payment is completed promptly after submitting your subscription request to avoid delay in feature activation.

  • However, we're happy to share that UrbanSoft also offers FREE subscription plans with no time limits, allowing you to enjoy many platform features at no cost.

  • With different subscription plans, you can flexibly choose the service level that best suits your business needs. Whether you are a startup or a large organization, UrbanSoft can provide you with the ideal solution. 

  • The higher the plan, the more comprehensive the features available to you. If you are a medium and large-scale company, a customized plan gives you access to advanced tools, higher limits, and tailored features, allowing you to manage your operations more efficiently and effectively with UrbanSoft.

 


 

Common Mistakes

  • Submitting the subscription request without completing the payment step.

  • Selecting a Yearly billing plan assuming it can be refunded or cancelled mid-year.

  • Selecting incorrect company or member details during the subscription setup.

 


 

Different Angles: Same Stories, Same Content, New Perspective

  • How do I purchase or activate a UrbanSoft subscription package?

  • What are the steps to subscribe to an UrbanSoft paid plan?

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