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What should be filled out in the "Coach, Bottled Water, Tipping" field in Setting > General and Included & Excluded section?

The Coach, Bottled Water, and Tipping fields in the Included & Excluded section of an UrbanSoft tour package define essential ground service standards, daily guest allowances, and driver/guide gratuity policies. Properly configuring these three operational details ensures total transparency regarding vehicle usage limits, daily hydration perks, and tip expectations. System-wide defaults for these fields are configured under Admin > Setting > General and can be freely customized when creating new tour packages without altering existing packages in your database.

What Can I Do?

You can clarify vehicle, amenity, and tipping details using the following field configurations:

• Specify Coach & Transport Terms: Define vehicle types, capacity, daily usage hours, and coverage of tolls or parking fees.

• Define Bottled Water Allowance: State the complimentary mineral water allocation provided per guest per day.

• Set Tipping Policies: Clarify whether local guide and driver gratuities are included in the package price or payable separately on-site.

• Manage Global Defaults & Overrides: Configure company-wide defaults in Admin > Setting > General and adjust them per package as needed without impacting existing database records.

Field Definitions & Ideal Inputs

• Coach: State details of transportation arrangements provided for the group (defaulted from Admin > Setting > General).

  • Ideal Inputs: Vehicle type and terms (e.g., "Air-conditioned private coach transfer throughout the tour", "14-Seater VIP Van", or "Includes Gasoline, Parking fees & Tolls, max 8 hours use per day").

• Bottled Water: Specifies the complimentary drinking water allowance provided to guests (defaulted from Admin > Setting > General).

  • Ideal Inputs: Daily quota per guest (e.g., "1 bottle of mineral water per person per day").

• Tipping: Specifies daily or per-tour driver and tour guide gratuity terms and payment expectations (defaulted from Admin > Setting > General).

  • Ideal Inputs: Tipping status and recommended daily rates (e.g., "Included" or "Excluded - USD 5 per person per day payable on-site").

Example

For an international group tour, you can set global defaults under Admin > Setting > General for standard transport and hydration terms. When setting up a specific 5-Day Bali package, you can customize these fields:

• Coach: "Air-conditioned 30-seater VIP Coach (includes fuel, parking, tolls, max 10 hours daily use)".

• Bottled Water: "2 bottles of 500ml mineral water per person per day".

• Tipping: "Excluded - USD 6 per person per day for local guide and driver".

Important Notes

• Default values set under Admin > Setting > General automatically load into newly created tour packages to speed up package setup.

• Editing these fields within a new or existing tour package updates that specific package record only—it does not alter global admin defaults or change existing packages.

• Clear statements on coach usage hours and tipping avoid on-site misunderstandings between travelers, tour escorts, and local drivers.

Different Angles: Same Stories, Same Content, New Perspective

• What operational details should be filled out in the Coach, Bottled Water, and Tipping fields when setting up a tour package in UrbanSoft?