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Can I "Access UrbanSoft Concurrently with same ID" from another computer?

Yes, you can access UrbanSoft concurrently from another computer using the same User ID. However, doing so reduces the accountability of the system's Timeline tracking feature, as it becomes impossible to distinguish which team member modified specific activities, itineraries, or costing figures when everyone operates under a shared login credential. Therefore, UrbanSoft strongly recommends assigning a dedicated User ID to each staff member to maintain clear audit logs. You can create or top up additional User IDs under your account account page "+ Top Up Credit / Upgrade".

What Can I Do?

You can manage user access, timeline integrity, and User ID expansion using the following operational functions:

• Concurrent Logging: Log in with a single User ID simultaneously across multiple computers or workstations.

• Maintain System Accountability: Assign individual accounts to team members so that system edits, package updates, and pricing changes are accurately attributed to the correct user in the Timeline logs.

• Add New User IDs: Expand your account's user capacity and purchase additional dedicated User IDs at "+ Top Up Credit / Upgrade".

Field Definitions & Operational Guidance

1. Concurrent Access & Timeline Impact

• Concurrent Login Flexibility: UrbanSoft allows multiple users to log into the same user account from different devices concurrently.

• Timeline Feature Significance: The Timeline feature logs every modification, update, and deletion in chronological order. When multiple staff members share a single User ID, the system records all actions under that single ID name, making internal auditing and edit tracking ambiguous.

2. Best Practices & User ID Addition

• Recommended Setup: Each staff member should be assigned a distinct User ID to ensure transparent operational records across all tour packages and administrative settings.

• Add User ID Link: You can purchase and configure additional User IDs by visiting: "+ Top Up Credit / Upgrade".

Example

When multiple travel planners need to edit tour packages in UrbanSoft simultaneously:

1. Shared ID Approach: Planners log in using admin_user01 on 3 separate computers. While the system functions without locking them out, all itinerary updates and costing adjustments will be logged under admin_user01 in the Timeline, preventing managers from seeing who made specific changes.

2. Dedicated ID Approach: Navigate to "+ Top Up Credit / Upgrade" to add User IDs for each planner (e.g., planner_alex, planner_sarah). Each team member logs in separately, allowing the Timeline to log exact user actions and modification timestamps clearly.

Important Notes

• Sharing User IDs does not prevent concurrent logins, but it obscures staff accountability within system audit logs and package timelines.

• Creating unique User IDs for each team member is essential for growing agencies that need to monitor workflow history, staff contributions, and package edits.

Different Angles: Same Stories, Same Content, New Perspective

• How do concurrent logins with a single User ID affect the Timeline history in UrbanSoft, and why is dedicated User ID creation recommended for team management?